Privacy Policy

Effective Date:  31st Jan 2025

1. Introduction Welcome to Re:Engage The Agency Ltd (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information in connection with our email marketing services.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details.

  • Business Information: Company name, industry, and job title.

  • Marketing Preferences: Preferences regarding our email communications.

  • Website Usage Data: IP addresses, browser type, and pages visited.

  • Third-Party Data: Information received from partners or integrations.

3. How We Use Your Information We use your information for the following purposes:

  • To send marketing emails, newsletters, and promotional content.

  • To manage and improve our email marketing campaigns.

  • To personalise content based on user preferences.

  • To comply with legal obligations and prevent fraud.

  • To analyse and track engagement for campaign performance.

4. How We Share Your Information We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in email delivery, analytics, and customer support.

  • Legal Authorities: When required by law, such as compliance with legal processes.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Data Retention We retain your personal data as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights and Choices You have the following rights regarding your data:

  • Opt-Out: You can unsubscribe from our emails at any time.

  • Access & Correction: Request access to or correction of your personal information.

  • Deletion: Request the deletion of your data, subject to legal requirements.

  • Data Portability: Request a copy of your data in a structured format.

7. Security Measures We implement security measures to protect your data from unauthorised access, alteration, or disclosure.

8. Cookies and Tracking Technologies We may use cookies and tracking technologies to enhance user experience and analyse website traffic. You can control cookie settings through your browser.

9. International Data Transfers If you are outside the United Kingdom your information may be transferred to and processed in countries with different data protection laws.

10. Updates to This Privacy Policy We may update this policy from time to time. Changes will be posted on our website with an updated effective date.

11. Contact Information For any questions regarding this Privacy Policy, please contact us at: Re:Engaged The Agency Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ hello@reengagedagency.com.