Terms and Conditions
Re:Engaged Email Marketing Agency

Last Updated: 31st January 2025

Welcome to Re:Engaged! These Terms and Conditions outline the rules and regulations for the use of our services. By engaging with our services, you accept these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use our services.

1. Definitions

1.1 "Company," "We," "Us," "Our" refers to Re:Engaged, a registered business in the UK.
1.2 "Client," "You," "Your" refers to any individual or business engaging our services.
1.3 "Services" refers to email marketing, campaign management, automation, content creation, and other related marketing services provided by Re:Engaged.

2. Service Agreement

2.1 Re:Engaged provides email marketing services as per the agreement made with the Client.
2.2 All services are subject to availability and may be modified or discontinued at our discretion.
2.3 The Client must provide accurate information and materials required for the execution of the services.

3. Fees and Payment

3.1 Fees for services will be agreed upon in writing before any work begins.
3.2 Payments must be made in full within the agreed timeframe. Late payments may incur additional charges.
3.3 Re:Engaged reserves the right to suspend services in case of non-payment.

4. Client Obligations

4.1 The Client must ensure that all provided data and email lists comply with GDPR and UK data protection laws.
4.2 The Client shall not use Re:Engaged services for spam, misleading, or illegal email campaigns.
4.3 The Client agrees to provide all necessary content and approvals in a timely manner.

5. Data Protection & Privacy

5.1 Re:Engaged complies with UK GDPR regulations and will handle all data securely.
5.2 Client data will only be used for the purpose of providing the agreed services.
5.3 We will not share or sell your data to third parties without prior consent, except as required by law.

6. Intellectual Property

6.1 All content, designs, and materials created by Re:Engaged remain our intellectual property unless otherwise agreed.
6.2 The Client retains ownership of their own data and brand assets.
6.3 Re:Engaged reserves the right to use anonymized case studies for marketing purposes.

7. Limitation of Liability

7.1 Re:Engaged will not be liable for any indirect, special, or consequential damages resulting from the use of our services.
7.2 We do not guarantee specific results from email marketing campaigns.
7.3 In any event, our total liability shall not exceed the fees paid by the Client for the service in question.

8. Termination

8.1 Either party may terminate the agreement with 30 days' written notice.
8.2 Fees for work completed up to the termination date must be paid in full.
8.3 Re:Engaged reserves the right to terminate services immediately in case of a breach of these terms.

9. Governing Law

9.1 These Terms and Conditions are governed by the laws of England and Wales.
9.2 Any disputes shall be resolved in the courts of England and Wales.

10. Amendments

10.1 We reserve the right to update these Terms and Conditions at any time.
10.2 Continued use of our services after changes are made constitutes acceptance of the revised terms.

If you have any questions regarding these Terms and Conditions, please contact us at:
Re:Engaged Email Marketing Agency
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
hello@reengagedagency.com
www.reengagedagency.com